GALA Autos © 2010 - 2026.
GALA Autos Privacy Policy
Your privacy is important to us. It is GALA Autos’ policy to respect your privacy and comply with all applicable laws and regulations regarding personal information we may collect about you, including through our website, https://www.galaautos.ch/en and other websites we own and operate.
Personal information is any information about you that can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online services.
Where our website contains links to third-party websites and services, please note that these websites and services have their own privacy policies. After following a link to third-party content, please read their published privacy policy for information on how they collect and use personal information. This Privacy Policy does not apply to your activities after leaving our website.
This policy is effective as of May 28, 2024
Last updated: May 28, 2024
Information We Collect
The information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.
“Voluntarily provided” information refers to any information you knowingly and actively provide to us when using our services and promotions or participating in them.
“Automatically collected” information refers to any information your devices automatically send as part of accessing our products and services.
Log Data
When you visit our website, our servers automatically record the standard data provided by your web browser. This may include your device’s IP address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.
Additionally, in the event of certain errors during use of the website, we may automatically collect data about the error and the circumstances that led to its occurrence. This data may include technical details about your device, what you were trying to do when the error occurred, and other technical information related to the problem. You may or may not receive notification of such errors, even at the moment they occur, that they have occurred, or what type of error has occurred.
Please note that this information may not be personally identifying on its own, but may be used in combination with other data to identify individual persons.
Device Data
When you visit our website or interact with our services, we may automatically collect data about your device, such as:
- Device type
- Operating system
- Geo-location data
The data we collect may depend on the individual settings of your device and software. We recommend that you review the policies of your device manufacturer or software provider to learn what information they make available to us.
Personal Information
We may request personal information — when you contact us — which may include:
- Name
- Phone/mobile number
- Home/postal address
Lawful Grounds for Processing Your Personal Information
We will only collect and use your personal information when we have a lawful ground to do so. In such cases, we will only collect personal information that is reasonably necessary to provide you with our services.
Collection and Use of Information
We may collect personal information from you when you perform any of the following actions on our website:
- Use a mobile device or web browser to access our content
- Contact us via email, social media, or similar technologies
- When you mention us on social media
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner incompatible with these purposes:
- to provide you with the core features and services of our platform
- to contact and communicate with you
We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, our marketing and market research activities may uncover data and insights that we combine with information about how visitors use our website to improve our website and your experience on it.
Security of Your Personal Information
When we collect and process personal information, and as long as we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we do our best to protect the personal information you provide, we note that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.
You are responsible for selecting a secure password and ensuring its overall security strength, and for maintaining the security of your own information within our services. For example, you should ensure that you do not make your personal information publicly accessible through our platform.
How Long We Retain Your Personal Information
We retain your personal information only as long as we need it. This period may vary depending on the purpose for which we use your information in accordance with this Privacy Policy. For example, if you have provided us with personal information such as an email address to contact you regarding a specific inquiry, we may retain this information for the duration of your open inquiry as well as for our own records so that we can effectively handle similar inquiries. When your personal information is no longer required for this purpose, we will delete it or anonymize it by removing all details that identify you.
However, if required, we may retain your personal information in accordance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, for scientific or historical research purposes, or for statistical purposes.
Children's Privacy
We do not direct any of our products or services to children under 13, and we do not knowingly collect personal information about children under 13.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
- a parent company, subsidiary, or affiliate of our company
- third-party service providers to enable them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, advertising companies, analytics, error logging, debt collection agencies, maintenance or problem-solving providers, professional advisors, and payment system operators
- our employees, contractors, and/or affiliates
- our existing or potential agents or business partners
- credit reporting agencies, courts, tribunals, and regulatory authorities if you fail to pay for goods or services we have provided
- courts, tribunals, regulatory authorities, and law enforcement agencies, as required by law, in connection with actual or potential legal proceedings, or to establish, exercise, or defend our legal rights
- third parties, including agents or subcontractors, who assist us in providing information, products, services, or direct marketing to you
- third parties to collect and process data
- a company that acquires our company, or to which we transfer all or substantially all of our assets and business
The third-party providers we currently use include:
- Google Analytics: Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the collected data to track and analyze the use of this website, prepare reports on its activities, and share them with other Google services.
Google may use the collected data to contextualize and personalize ads in its own advertising network.
Place of processing: United States – Privacy Policy – Opt-Out - Google Ad Services. Privacy Policy.
- Hotjar: We use Hotjar to better understand how visitors interact with our website, through features such as heatmaps and session recordings, to improve the user experience and optimize our website. Privacy Policy – Do Not Track
Your Rights and Control of Your Personal Information
Your Choice: By providing us with personal information, you consent to our collection, retention, use, and disclosure of your personal information in accordance with this Privacy Policy. You are not required to provide us with personal information, but if you do not, it may affect your use of our website or the products and/or services offered.
Information from Third Parties: If we receive personal information about you from a third party, we will protect it in accordance with this Privacy Policy. If you are a third party providing personal information about someone else, you represent and warrant that you have that person’s consent to provide us with the personal information.
Marketing Permission: If you have previously consented to the use of your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the contact details provided below.
Access: You may request a listing of the personal information we hold about you.
Correction: If you believe that the information we hold about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us using the contact details provided in this Privacy Policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or outdated.
Non-Discrimination: We will not discriminate against you for exercising your rights regarding your personal information. Unless your personal information is necessary to provide a particular service or offer (e.g., user support), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including granting discounts or other benefits or imposing penalties, or provide you with a different level or quality of goods or services.
Notification of Data Breaches: We will comply with the laws applicable to us regarding data breaches.
Complaints: If you believe we have violated relevant data protection laws and wish to file a complaint, please contact us using the contact details provided below and provide us with all details of the alleged violation. We will promptly investigate your complaint and respond to you in writing with the outcome of our investigation and the steps we will take to address your complaint. You also have the right to contact a supervisory authority or data protection authority to raise your complaint.
Unsubscribe: To unsubscribe from our email database or opt out of communications (including marketing communications), please contact us using the contact details provided in this Privacy Policy or use the unsubscribe features in the communication. We may need to request certain information from you to confirm your identity.
Use of Cookies
We use “cookies” to collect information about you and your activities on our website. A cookie is a small piece of data that our website stores on your computer and retrieves each time you visit to understand how you use our website. This allows us to provide you with content based on preferences you have specified.
Please refer to our Cookie Policy for more information.
Business Transfers
If we or our assets are acquired, or in the unlikely event that we cease business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to those parties who acquire us. You acknowledge that such transfers may occur and that those parties who acquire us may continue to use your personal information in accordance with this policy, which they must adopt due to ownership or usage rights in such information, to the extent permitted by applicable law.
Limits of Our Policy
Our website may contain links to external websites that are not operated by us. Please note that we have no control over the content and policies of these websites and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
We may, at our discretion, change our Privacy Policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this Privacy Policy, we will post the changes here at the same link through which you access this Privacy Policy.
If required by law, we will obtain your consent or give you the opportunity to opt in or out of new uses of your personal information, as applicable.
Additional Disclosures for General Data Protection Regulation (GDPR) Compliance (EU)
Data Controller / Data Processor
The GDPR distinguishes between organizations that process personal information for their own purposes (known as ‘data controllers’) and organizations that process personal information on behalf of other organizations (known as ‘data processors’). We, GALA Autos, are a data controller with respect to the personal information you provide.
Legal Bases for Processing Your Personal Information
We will only collect and use your personal information when we have a legal basis to do so. In this case, we will collect and use your personal information lawfully, fairly, and transparently. If we seek your consent to process your personal information and you are under 16 years old, we will seek the consent of your parent or legal guardian to process your personal information for that specific purpose.
Our lawful bases depend on the services you use and how you use them. This means we will only collect and use your information on the following bases:
Consent from You
When you give us your consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities we provide. However, this will not affect the use of your information that has already taken place. When you contact us, you may consent to the use of your name and email address so that we can respond to your inquiry. You may request that we delete your contact details at any time. However, we cannot recall emails already sent. If you have further questions about withdrawing your consent, please feel free to inquire using the details provided in our contact section.
Performance of a Contract or Transaction
When you have entered into a contract or transaction with us, or to take pre-contractual steps before we enter into a contract or transaction with you. For example, when you contact us with an inquiry, we may need personal information such as your name and contact details in order to respond.
Our Legitimate Interests
When we believe it is necessary for our legitimate interests, such as providing, operating, improving, and communicating our services. We consider our legitimate interests to be research and development, understanding our audience, marketing and promoting our services, measures for the efficient use of our services, marketing analytics, and measures to protect our legal rights and interests.
Compliance with Laws
In some cases, we have a legal obligation to use or retain your personal information. Such cases may include court orders, criminal investigations, requests from authorities, and regulatory obligations. If you have further questions about the retention of personal information to comply with legal requirements, please feel free to inquire using the details provided in our contact section.
International Transfers Outside the European Economic Area (EEA)
We ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA is protected by appropriate safeguards, for example through the use of standard data protection clauses approved by the European Commission or the application of binding corporate rules or other legally recognized mechanisms.
Your Rights and Control Over Your Personal Information
Restriction: You have the right to restrict the processing of your personal information if (i) you have concerns about the accuracy of your personal information, (ii) you believe your personal information has been processed unlawfully, (iii) we need to retain your personal information solely for the purpose of a legal claim, or (iv) we are reviewing your objection to processing based on legitimate interests.
Objection to Processing: You have the right to object to the processing of your personal information if it is based on our legitimate interests or the public interest. In this case, we must present compelling legitimate grounds for processing that override your interests, rights, and freedoms in order to continue processing your personal information.
Data Portability: You may have the right to request a copy of the personal information we hold about you. Where possible, we will provide you with this information in CSV format or another easily readable machine-readable format. You may also have the right to request that we transfer this personal information to a third party.
Deletion: You may have the right to request that we delete the personal information we hold about you at any time. We will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will inform you how the deletion will affect your use of our website or our products and services. There may be exceptions to this right for specific legal reasons, which we will communicate to you in response to your request. If you terminate or delete your account, we will delete your personal information within 15 days of the deletion of your account. Please note that search engines and similar third parties may retain copies of your personal information that have been made public at least once, such as certain profile information and public comments, even after you have deleted the information from our services or deactivated your account.
Contact Us
If you have any questions or concerns regarding your privacy, you can reach us at the following contact details (if you make a request, we have 15 days to respond to you):
GALA Autos
Luzernstrasse 59, 6274 Eschenbach LU, Switzerland
As an active member of the Auto Gewerbe Verbandes Schweiz
, we are committed to providing high-quality services and adhering to the highest professional standards.
, we are committed to providing high-quality services and adhering to the highest professional standards.